How can we help you today?
Time for Grandparents is privileged to be providing programs for Grandparents raising children. Anyone can call our Grandparents Information Line and we invite you to do so.
Please call us on 1300 135 500 (Queensland only) or 07 3867 2500 (rest of Australia) between 9am and 5pm, Monday to Friday, and ask for Time for Grandparents; or fill in the form below and we will get back to you as soon as we can. All enquiries are treated with confidentiality.
Feedback and complaints
As part of the UnitingCare family, Time for Grandparents takes your feedback seriously. If you would like to suggest ways we can improve or share positive experiences at one of our groups or programs, please visit the UnitingCare website.
TTY (Hearing Impaired Service)
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service:
TTY users phone 133 677, then ask for 1300 135 500 (Queensland only) or 07 3867 2500 (rest of Australia).
Speak and Listen users phone 1300 555 727, then ask for 1300 135 500 (Queensland only) or 07 3867 2500 (rest of Australia).
Internet relay users connect to the NRS at www.relayservice.com.au and ask for 1300 135 500 (Queensland only) or 07 3867 2500 (rest of Australia).
Translating and Interpreting Service (TIS National):
If you are a non-English speaker, contact us through the government’s free Translating and Interpreting Service:
Phone 131 450 and tell the TIS National operator which language you need. Once the operator finds an available interpreter, tell the operator you wish to call Time for Grandparents on 1300 135 500 (Queensland only) or 07 3867 2500 (rest of Australia).
As well as Grandparent carers, we also welcome calls from family members, service providers, social workers and other allied health teams. You can talk to an Aboriginal or Torres Strait Islander worker if you prefer.
Enquire now
Please complete the form below and one of our friendly teams will get back to you as soon as possible.
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